Resident Services Associate
The organisation
Cobalt are working with a well-regarded, anonymous owner-operator within the residential sector, known for delivering a high standard of service across its portfolio.
* The business offers a supportive team environment with a strong focus on collaboration.
* Teams are empowered to take ownership of their work, with autonomy encouraged across site operations.
* The organisation is committed to delivering a consistent, high-quality resident experience.
The role / responsibilities
We are supporting the search for a Resident Services Associate to join a busy, resident-focused development. The Resident Services Associate will play a key role in delivering front of house services and supporting the smooth running of the building.
* The Resident Services Associate reports into the Resident Manager and works closely with wider teams.
* Deliver a front of house service, including meet and greet, handling enquiries and managing parcels.
* Support the full resident journey, including move-in and move-out processes.
* Assist with lettings activity, including viewings and coordination from offer to move-in.