Shift Leader
Caffè Nero
* Location: Reigate, Surrey
* Type: Permanent
* Hours: Full-time
* Posted: 19 hours ago
Join Caffè Nero as a Shift Leader. We pride ourselves on our people who make us unique. If you enjoy providing excellent customer service and want to grow within a supportive team, this role might be perfect for you. As a Shift Leader, you'll assist in managing the store, leading the team, and ensuring the highest standards of coffee and food service. Previous supervisory experience is preferred but not essential—enthusiasm and a great attitude are equally important.
What you can expect:
* Comprehensive training—no prior experience required!
* Opportunities for career advancement and personal development.
* Unlimited free handmade drinks and up to 75% off food and packaged drinks during your shift.
* 50% off all handmade drinks and 40% off other items when off shift.
* Recommend A Friend Scheme—earn up to £750 for referring new team members.
* Recognition for length of service.
* Access to benefits platform with discounts, rewards, and offers.
* Potential to earn an additional 15p per hour through the 'Nero 90' incentive, based on customer satisfaction scores.
Why choose us?
At Caffè Nero, you'll join a caring, supportive, and friendly community—your team, regular customers, and the wider community. Enjoy delivering excellent service while having fun, with events like pizza nights, club parties, and Barista of the Year. The starting rate for Shift Leaders here is £12.26 per hour, increasing to £12.41 with service. If you have a positive attitude, energy, and love engaging with customers, we want to hear from you! At Caffè Nero, you can truly be yourself.
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