Overview
Three Band 4 Medical Secretaries
1 x 28.30hrs per week
2 x 30hrs per week
Community Adult Mental Health
1 post based at Yew Tree House, Leamington Spa
Older Adult & Dementia Services x 2 posts
1 post based at Stratford Health Centre, Stratford Upon Avon
1 Post based at Stratford Health Centre plus 1 day per week based in Leamington spa.
Who we’re seeking
Applicants with secretarial experience to join our admin team in providing a comprehensive secretarial service to Consultant/Doctor(s) and their clinical teams, supporting the growing demand for provision of care for community adult mental health services within the South Warwickshire area.
We’re looking for applicants who are friendly and approachable with great communication skills, able to build good working relationships and promote change and efficiency. As well as being a team player, you’ll need to work autonomously and promote a flexible approach and strong work ethic to prioritise, multi-task, and delegate.
Applicants will share our values of Compassion, Respect, Excellence, Collaboration & Integrity to present a professional image and maintain the highest standards of customer service and confidentiality.
The Job Role
You will act as the first point of contact for your consultants’ and their patients, with a need to exercise judgement, resolve problems using initiative, and occasionally be required to manage challenging situations and sensitive conversations.
Working unsupervised on a day-to-day basis to meet deadlines, you will be managing a range of complex duties, including outpatient clinic management and extensive diary management, you will need to be adaptable and flexible with the ability to respond to enquiries both internal and external to the organisation in a professional manner.
The Medical Secretary roles include various ad hoc work requests from consultants and the clinical management team, plus the need to support consultants who are undertaking additional duties, e.g. medical education / teaching responsibilities etc.
This role includes a requirement to effectively manage your own workload and be able to delegate and line manage other administrative staff, including conducting supervisions and appraisals for Band 2 & 3 admin staff. You will work closely with other medical secretaries to cross cover workloads where needed and support the Senior Admin Lead and Admin Team Co-ordinator to help implement and promote positive change, and improve efficiencies, to provide a comprehensive and effective admin service, within a busy community adult mental health & Older Adult & Dementia outpatient environment.
Skills and Experience
Your skills should include the ability to prioritise, co-ordinate and delegate your workload and that of other team members. Current/previous Medical Secretary experience is desirable, with excellent IT skills, experience of using Microsoft Office systems and excellent communication skills all essential requirements for the Medical Secretary positions.
Use of Carenotes or SystmOne (patient record systems) is desirable but training will be provided for all CWPT Trust systems.
Benefits
* generous annual leave entitlement which increases during your time with us
* excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
* salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
* discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
* wellbeing support, including an in-house counselling service, external helpline and more
* staff networks and support group
Additional information
We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
We can also support our Medical Secretaries with some home working on a flexible rota basis, when service needs are met, for which equipment will be provided, and you will need home wifi network and a suitable confidential home working space to work in.
IsExpired: true. This advert closes on Monday 10 Nov 2025.
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