Sales Support Administrator
£28,000 - £30,000 per annum
Witham, Essex
Monday - Friday, 9am-5pm
My client is seeking a proactive and highly organised Sales Support Administrator to support their sales operations function. Reporting to the Director of Sales Operations, the role is key to ensuring the smooth processing of customer quotations, sales orders and supplier purchase orders through to delivery.
Working closely with customers, suppliers and internal teams, you will help maintain accurate order information, support delivery timelines and provide a high level of administrative and customer service support. This role suits someone with strong attention to detail, excellent communication skills and the ability to manage multiple priorities in a fast paced environment.
Key duties and responsibilities:
Provide customer quotations in a timely manner, to include sourcing pricing from suppliers and working with customer price lists
Provide high level administrative support to the sales team
Assist with customer quote follow up and maintaining sales forecast integrity
Process supplier purchase orders from order entry through to receipt of goods
Proactively liaise with suppliers to ensure delivery deadlines are met
Provide real time delivery confirmations to customers
Assist with goods receipt processes at multiple locations
Provide remote operations support to production office
Process customer sales orders from order entry through to delivery
Provide customers with order updates and tracking/shipping information
Create customs documents for orders shipping outside of the UK
Create new part numbers and assist with maintaining part number integrity
Provide holiday cover to Sales Operations team
Answer incoming phone calls and direct to the appropriate departmentThe ideal candidate:
Previous experience in sales administration or sales operations, managing quotations, sales orders and purchase orders from entry through to delivery
Confident communicator with the ability to liaise professionally with customers and suppliers
Highly organised with excellent attention to detail
A proactive and reliable team player, willing to provide team supportOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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