Infrastructure Engineer - Technical Specialist - ITIL - VMWare
Inside IR35
2 days a week on site
As our Infrastructure Engineer your key responsibilities will include:
* Manage incident and request fulfilment tickets within SLA's
* Monitoring key health signs of infrastructure and responding to actual or predicted issues
* Support projects and new initiatives
* Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches
* Implementation of infrastructure design and build best practices.
* Technical Documentation
* Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding
Skills required of our Infrastructure Engineer:
o Experienced 3rd line Infrastructure Technical Specialist (not Service desk
o Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code
o Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy
o Virtualisation (VMWARE and Vsphere)
o IT and Cyber Security measures (eg firewalls, antivirus, security patching, IDP/IDS)
o Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives
o SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning
o Be a self starter and strong team player, with excellent attention to detail