Job Description
Customer Service / Account Manager | Food Franchise | High Wycombe | £28,000 - £35,000 DOE + Bonus
Monday to Friday - 10am - 6pm
Are you a people-person with a passion for delivering exceptional customer service and driving sales growth?
We're recruiting on behalf of a highly successful and fast-growing food franchise known for quality, consistency, and a loyal customer base. Due to ongoing expansion, they're looking for a Customer Service / Account Manager to join their friendly and ambitious team.
As Customer Service / Account Manager, you'll be the key contact for over 200 existing client accounts - building strong relationships, ensuring smooth order processing, and providing first-class service at every touchpoint. You'll also play a key role in identifying new sales opportunities, following up on leads, and helping to grow the customer base.
This is a perfect opportunity for someone who loves variety - combining customer care, account management, and commercial awareness in a fast-paced, rewarding environment.
Customer Service / Account Manager Key Responsibilities:
1. Manage and nurture a portfolio of 200+ existing accounts, building trust and long-term relationships.
2. Process orders accurately and efficiently, ensuring all clients receive a seamless service.
3. Provide quotations, re...