OurclienthasanexcitingopportunityforaCustomerServices ManagertoleadtheShippingCustomerServiceTeamsindeliveringexceptionalserviceacrosstheorganisation
Mainresponsibilities:
* Overseecustomerqueries,shippingupdatesandservicefeedbackhandling
* Leadoperationalandcontinuousimprovementperformanceandinitiatives
* Workingwithintheteamtodeliveraseamlesscustomerexperience
* Createpolicies,procedures&trainingmaterial
* Mana...