Overview
As an Admin Assistant at Langdon House Care Home, you will be responsible for providing a high standard of customer service and positive first impressions for all guests visiting the home.
About Langdon House
Langdon House is an exceptional residential care home in Cambridge. At Langdon House we pride ourselves on our family-feel, attractive gardens and providing outstanding care to each of our residents. We’re based in a quiet nook in Chesterton on the north eastern side of Cambridge, three miles from the city centre. Our home offers fantastic 24-hour care to up to 51 residents.
About The Role
Reporting to the Home Admin Manager, the Administration Assistant will be in charge of ensuring the reception area provides a friendly, welcoming and professional image at all times. You will also be in charge of supporting the Home Admin Manager with a variety of administrative tasks, such as; answering enquiries, responding to emails, and postal duties.
Salary
£12.71 per hour.
Shift Pattern
37.5 hours per week, worked on a rota basis from Monday to Sunday.
Home Location
20 Union Lane, Chesterton, Cambridge, CB4 1QB – 3 miles from the city centre.
Key Duties & Responsibilities
* Coordinating all front desk activities including answering all incoming calls, providing information for callers, redirecting calls or taking accurate messages ensuring they are passed to the appropriate person in a timely manner.
* Assist the Home Admin Manager with payroll tasks such as setting up new starters, recording absence and annual leave and processing leavers.
* Support the Home Admin Manager with day-to-day admin tasks ensuring that they are completed with accuracy and efficiency.
* Assist with enquiry handling, preparing and sending out brochures and responding to and sending emails.
Training, Skills & Experience Required
* Previous administrative experience is desirable, as is knowledge of Finance and or HR procedures, however training will be provided for the successful candidate.
* You will have excellent customer service, communication and IT skills, ideally Microsoft Office, together with an eye for detail.
* You are confident in handling personal and sensitive data and ensuring it is maintained in a confidential manner, at all times.
* You are organised, numerate and accurate, with a ‘can-do’ attitude.
What We Can Offer
* Fully comprehensive induction.
* Competitive salary.
* 28 days of holiday per year.
* Free Blue Light Card & access to the Blue Light discount platform.
* Refer a friend scheme.
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