Role overview:
Administrator
Basingstoke
Basingstoke Customer Service Centre
Permanent
Full Time
Grade 2
Salary:26,709
Shift Pattern:5 over 8 Days
At Currys were united by one passion: to help everyone enjoy amazing technology.
As the UKs best-known retailer of tech, were proud of the service our customers receive and its all down to our team of 25,000 caring and committed colleagues. So youll never go it alone here. Youll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
Join us as an Administrator at our Customer Service Centre and you'll be responsible for communicating with customers and providing administrative support for our Customer Service Centre. Youll do it because you love being part of a team who deliver the best customer service and get a buzz out of resolving challenges. Its a great feeling, and youll get to experience it often. We are the home delivery network for Currys.
At Currys were united by one passion: to help everyone enjoy amazing technology.As the UKs best-known retailer of tech, were proud of the service our customers receive and its all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
Role overview:
As part of this role, youll be responsible for:
Communicating with our internal and external customers
Assigning delivery drivers with their routes
Completing administrative tasks including producing data for reporting
Supporting the whole of the Currys team with queries or support where required
People skills are one thing, but youll go a step further here by providing customer service that puts our customers first. You wont stop in your pursuit of the best for your team, the business, our customers and yourself.
You will need:
Some experience or exposure to providing customer service
Passion and enthusiasm for working in a fast-paced team
Experience with Excel and Word
Why join us:
Join our team and well be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, were in a position to make a real impact on people and the planet.
Every voice has a space at our table and were committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please emailcareers@currys.co.uk and well do our best to help.