The Director of Registry Services is a key senior role at the university with responsibility for 13 distinct departments delivering student administration, service, policy, and regulatory compliance. The exciting role will establish and deliver the strategic and operational objectives of Registry Services aligned to those of the overall Student Journey and wider University strategic ambitions.
You will have considerable experience of leadership in a higher education context, be a critical and innovative thinker with excellent analytical and technical skills, and possess a comprehensive understanding of university processes and the regulatory and statutory frameworks it operates within (OfS, SLC, UKVI, HESA, ESFA).
Staff Benefits
* Competitive salaries
* Standard Life Pension scheme – with employer contribution of up to 12% to the University’s defined contribution scheme.
* Long Service Recognition - £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
* Free Will Writing Service - Complimentary will drafting for employees and their partners.
* IT & Mobile Discounts - EE Perk (20% off for family & friends) & software discounts.
Supporting Your Health & Wellbeing
* Wellbeing and Mental Health Support - 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
* Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
* Eyecare Support - Free eVoucher for eye tests and glasses contribution.
* Flu Vouchers - Free flu vaccinations for staff.
* Paycare Health Benefit Plan - Covers optical, dental, physiotherapy, and personal accident insurance.
* Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services.
Valuing You
* Generous Annual Leave (see table below)
* Flexible & Agile Working - Flexible and Hybrid working arrangements.
* Free On-site Parking - available across campuses.
* Cycle Benefits Scheme - Save up to 42% on a bike & accessories via salary sacrifice.
* Employee Discounts - Savings on groceries, fashion, and entertainment.
* Travel Discounts - Up to 10% off holidays through Sodexo Circles.
Training and Development
* Staff Network and Inclusion - Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women’s networks.
* Library Access - Staff have access to books and resources at our onsite libraries.
* Staff Scholarship Scheme - Funding for part‑time higher education, up to PhD level.
* Leadership and Management Development - Access to training opportunities to support you with advancing in your career.
The University of Opportunity for Students and Staff
As part of our commitment to ensure the diversity of our staff body reflects those of the student and local communities we serve, we particularly welcome applications from candidates of Black, Asian, or Ethnic Minority heritage, and candidates who are Disabled (including people who may not define themselves as disabled, but nevertheless encounter challenges).
PLEASE NOTE: Applications are scored against the criteria set out in the job description and person specifications attached to this advert. Applications are not assessed against the job advert so please ensure your applications are crafted against the Job Description and Person Specification contained within it.
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