Overview
Business in Focus - Engagement and Operations Coordinator (Carmarthen)
Location: Carmarthen Area (Hybrid role)
Contract: Shared Prosperity Fund; Temporary until 31st December 2025
Salary: Starting at £26,000 per annum
Hours: 37.5 hours per week
Closing Date: 17/09/2025
Business in Focus - Engagement and Operations Coordinator
Location/Division: Entrepreneurship & Start-up
To view full Job description please visit https://www.businessinfocus.co.uk/join-our-team/
Responsibilities
1. Attend marketing and engagement events, e.g. careers fairs, business exhibitions, networking events, stakeholder events, and other related activities, to promote the service and achieve client engagement KPIs.
2. Deliver prescribed workshops and participate in other webinars/seminars that attract and engage clients into developing entrepreneurial thinking, self-employment and starting a business, e.g. Start Your Own Business, promoting business support services available. Undertake these activities in a professional and knowledgeable manner using the agreed training materials.
3. Identify and agree an action plan to support allocated clients to overcome barriers to achieving entrepreneurial goals. Coordinate and provide additional support to meet client needs. Facilitate a handover where clients progress and are referred on to an adviser, and/or 3rd party stakeholder. Evidence in the necessary paperwork, in compliance with contractual requirements and operational procedures.
Role Description
The Engagement and Coordination Officer is part of the Shared Prosperity Fund Team, delivering accessible and innovative programme of engagement and outreach activities for a diverse client group. The role promotes the development of entrepreneurial thinking and drives participants to engage with the service, to enable people to realise entrepreneurial ambitions, through a diverse range of regionally coordinated digital and face-to-face engagement, e.g. delivering pre-start upskilling and awareness building modules, and outreach events, in collaboration with established Young People and entrepreneurial ecosystems and stakeholders. The role delivers and/or facilitates wraparound support for clients, enabling a diverse portfolio of clients to overcome barriers and have an equitable experience to realise entrepreneurial ambitions. The role works closely with internal colleagues to progress clients through the service, as appropriate.
Benefits
* Competitive salary
* Generous holiday entitlement (25 days annual leave plus 8 days bank holiday based on FTE)
* Flexible modern working practices such as TOIL 6 late starts/early finishes per annum (equates to two hours each)
* Learning and Development opportunities
* Employee assistance programme
* 6% Employer contribution pension
* Income protection benefit (after probation)
Additional Information
As part of the recruitment process, if you are shortlisted you may be asked to complete a technical exercise. We may withdraw the advert early if we receive a high volume of applicants. Please visit our website to see the full Job Description - https://www.businessinfocus.co.uk/latest-vacancies/.
Diversity Statement
We are committed to building and developing a workforce that truly represents our community. We champion the unique things that make each person who they are and celebrate those differences. We are an equal opportunity employer and welcome applications from individuals of all backgrounds. We value diversity and strive to create an inclusive and respectful environment where everyone can reach their full potential, regardless of disability, sex, gender identity, race, sexual orientation, age, religion or belief, pregnancy and maternity, or marriage and civil partnership status. We recognize and respect religious and cultural observances, and, where possible, aim to avoid scheduling recruitment activities on days of religious ceremonies or holidays to ensure all candidates have equal opportunities to participate. We are committed to promoting and using the Welsh language in our workplace and encourage employees to learn and use Welsh. Applicants can submit their applications in either English or Welsh and recruitment documentation is provided in both languages. We are a forces-friendly employer and support the Armed Forces Covenant, Defence Employer Recognition Scheme, and flexible leave for Service spouses and partners around deployment. We are also open to discussing reasonable adjustments in recruitment processes.
If you would like to apply for this vacancy in Welsh, please complete the application form above and submit it to recruitment@Businessinfocus.co.uk by the closing date.
For discussions about the role or reasonable adjustments, contact our Recruitment team on 01656 868545 or via email recruitment@businessinfocus.co.uk.
We are an equal opportunities employer and we are proud that we have been awarded accreditations.
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