A reputable government service provider is seeking a Senior Service Manager to ensure high service levels and manage stakeholder expectations. The ideal candidate will have a strong background in IT Service Management and experience in a dynamic environment. Responsibilities include mentoring junior team members, leading continuous improvement initiatives, and supporting the delivery of Oracle Fusion ERP services. The role requires UK residency for security clearance. This position may offer hybrid working options, requiring 60% of working time in-office.
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