Job title: Repairs and Maintenance Team Leader – H250 10 2021 Job Category: Housing Location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, Charnwood Borough Council Hours Per Week :37.00 Salary Pay : £25.00 per hour 4 days on site. 1 day in the office. Key Responsibilities Property Inspection & Diagnosis • Undertake comprehensive inspections of council owned homes to investigate reports of damp, mould growth, condensation, water ingress, and related defects • Diagnose root causes, including building defects, ventilation failures, heating performance, lifestyle factors, and environmental conditions • Assess risks under the Housing Health and Safety Rating System (HHSRS), with particular focus on vulnerable households Remedial Works & Specification • Specify appropriate remedial works, including structural repairs, damp proofing solutions, ventilation upgrades, insulation improvements, and mould treatment • Prepare clear schedules of work, technical specifications, and cost estimates for inclusion in repairs and planned works programmes • Ensure specifications align with council standards, Building Regulations, and approved contractor frameworks Tenant & Stakeholder Engagement • Communicate findings and solutions clearly and sensitively to tenants, supporting resident understanding and cooperation • Provide professional advice to Housing Officers, Repairs Teams, Complaints Teams, and Environmental Health where required • Support early intervention and prevention strategies to reduce repeat cases and service demand Compliance, Quality & Assurance • Ensure all activity complies with the Housing Act, HHSRS, Building Regulations, and council policies • Inspect works in progress and post completion to assure quality, effectiveness, and value for money • Contribute technical input to complaints responses, Ombudsman cases, Member enquiries, and legal disrepair claims Records & Continuous Improvement • Maintain accurate property records, inspection notes, photographs, and reports on housing management systems • Identify trends and systemic issues across the housing stock and contribute to service improvement initiatives • Support the development of damp and mould policies, procedures, and staff guidance Knowledge and Experience • Significant experience surveying damp and mould issues within social housing or local authority settings • Strong knowledge of residential building pathology and traditional and modern construction methods • Detailed understanding of housing legislation, regulation, and landlord responsibilities • Experience working in occupied homes and managing sensitive customer situations Skills and Competencies • Excellent diagnostic and analytical skills • Ability to explain technical findings in clear, non technical language • Strong written skills for producing professional reports and recommendations • Customer focused, empathetic approach aligned with public service values • Ability to manage competing priorities and work autonomously Qualifications • Qualification in Building Surveying, Construction, Property, or related discipline (HNC/HND, degree, or equivalent experience) (desirable) • Damp, mould, or building pathology–related training or certification (desirable) Other Requirements • Full UK driving licence and ability to travel across the housing stock • Willingness to work in occupied homes and respond to priority health related cases • Commitment to equality, diversity, safeguarding, and data protection