Good Afternoon,
I am currently representing Lambeth Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate per day which is negotiable dependent upon experience
We are looking for a Temporary Accommodation Officer this role will be: SW2 1RW Hybrid
The right candidate will:
* Leading on TA complaints and members enquiries
* Liaising with managing agents and internal colleagues to ensure suitability of temporary accommodation
* Working closely with our team of property inspectors to drive up the quality of temporary accommodation
* Providing excellent customer service to our residents
* Allocate a variety of temporary accommodation units including emergency accommodation, and control and conduct all activities leading to admissions and discharges where appropriate in order to achieve the most efficient and economic use of accommodation available.
* Minimise the inappropriate use of shared accommodation for families with children and ensure that all clients are effectively tracked, monitored and moved on from temporary accommodation where appropriate.
* Conduct visits where necessary to a range of B&B type establishments to ensure property standards are maintained and occupancy is verified; taking prompt and effective action to address breaches of licence and any disrepair issues.
* Effectively manage the Councils varied portfolio of temporary accommodation (including leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation) ensuring properties are of good standard, are suitable and fit for purpose.
We require the following:
* Experience of dealing with a diverse and vulnerable clientele in housing/homeless related environment.
* Experience of successfully negotiating with internal/external clients and stakeholders with maximum effect; achieving desired outcomes.
* To have and maintain a thorough and up to date knowledge of homelessness legislation, case law and best practice, as it applies to temporary accommodation and basic understanding of private sector tenant and landlord legislation.
To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.
IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.
Look forward to speaking with you soon