We are seeking a dynamic and experienced Senior Product Owner to lead the development and enhancement the Client Onboarding solutions with Banking sector experience. This role will play a critical part in delivering a seamless onboarding experience, ensuring compliance, driving automation, and aligning with our strategic business objectives.
Job type: Hybrid (2 days at office)
Key Responsibilities
Own and drive the Client Onboarding product roadmap, ensuring alignment with business goals, regulatory requirements, and customer needs.
Gather, define, and prioritize business requirements, working closely with stakeholders across Business, Compliance, Operations, Legal, and Technology teams.
Translate complex requirements into clear, actionable user stories and acceptance criteria for development teams.
Manage the product backlog, balancing competing priorities to deliver maximum business value.
Lead and facilitate backlog refinement, sprint planning, reviews, and retrospectives with Agile delivery teams.
Partner with UX/UI teams to design intuitive and user-friendly onboarding journeys.
Monitor product performance, analyze data, and leverage customer feedback to drive continuous improvement.
Ensure onboarding processes comply with KYC/AML regulations and internal risk policies.
Serve as the main point of contact for product-related queries and provide regular updates to senior management and key stakeholders.
Stay abreast of market trends, regulatory changes, and industry best practices in client onboarding within the banking sector.
Required Skills And Experience
Bachelor’s degree in Business, Finance, Technology, or a related field. Master’s degree or relevant certifications (e.g., CSPO, SAFe POPM) is a plus.
7–10 years of experience as a Product Owner or Business Analyst, with at least 5 years in the Banking or Financial Services industry.
Proven experience owning or delivering Client Onboarding solutions, with strong understanding of KYC/AML processes, regulatory requirements, and digital onboarding best practices.
Deep understanding of Agile methodologies; hands-on experience working in Scrum or SAFe environments.
Strong analytical and problem-solving skills; able to break down complex business problems into clear product requirements.
Excellent stakeholder management, communication, and influencing skills across business and technical teams.
Experience with product management tools such as Jira, Confluence, or Azure DevOps.
A passion for delivering best-in-class customer experiences and driving digital transformation.
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