This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust and Shropshire Community Health NHS Trust. If you are not currently working within either of these Trusts, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.
Main duties of the job
The post holder is a key member of the Legal Services team, responsible day to day support to the Legal Services Manager and the rest of the department. This post involves ensuring legal claims on behalf of the Trust are dealt with in accordance with current legislation, NHS Resolution requirements and the Trust’s Claims Policy. The post holder will assist in the operational management of clinical negligence claims and any associated work and will update and maintain accurate data to facilitate reporting.
The post also involves providing administrative and clerical support to the Head of Legal Services and Legal Services Managers for HM Coroners investigations and inquests.
Working for your organisation
Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
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