Summary
Kickstart your sales career with GGS Utilities! Learn to sell energy and telecoms solutions to UK businesses, master lead generation and customer service, and earn while you learn. Join a fast-paced, supportive team, gain real experience, and unlock long-term career growth with training, mentoring, and clear progression opportunities.
Wage
Competitive
Competitive wage offered
Training course
Sales executive (level 4)
Hours
Weekly Schedule (37 Hours). Monday to Friday (7.4 hours/day). Start Time: 9:00 AM. Finish Time: 4:24 PM. Breaks: 30-minute lunch break daily.
37 hours a week
Start date
Saturday 3 January 2026
Duration
1 year 6 months
Positions available
3
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
🔹 Core Responsibilities:
Lead Generation: Identify and contact potential business clients through calls, emails, and online platforms.
Client Outreach: Make outbound calls to introduce GGS Utilities’ energy and telecoms services.
Sales Presentations: Explain product benefits, pricing, and contract terms clearly and persuasively.
Needs Assessment: Understand client requirements and recommend suitable energy and telecoms solutions.
Quote Preparation: Generate accurate quotes based on client usage and preferences.
Follow-Ups: Maintain regular contact with prospects to close deals and build relationships.
CRM Management: Update client records, track interactions, and manage sales pipelines using CRM software.
Target Achievement: Work towards individual and team sales targets and KPIs.
Market Awareness: Stay informed about industry trends, competitor offerings, and regulatory changes.
Customer Support: Handle queries, resolve issues, and ensure client satisfaction post-sale.
Where you'll work
The Exchange
26 Haslucks Green Road, Shirley
Solihull
B90 2EL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HIT TRAINING LTD
Training course
Sales executive (level 4)
What you'll learn
Course contents
* Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
* Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
* Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
* Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
* Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
* Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
* Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
* Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
* Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
* Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
* Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
Training schedule
At GGS Office.
Requirements
Essential qualifications
GCSE in:
ANY (grade ANY)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Number skills
* Analytical skills
* Team working
* Creative
* Initiative
* Non judgemental
* Patience