NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The Role
Actively facilitate and support the safe, effective, timely discharges for all patients within the medical specialities, improving patient flow and care experience under the direction of the band 7.
To assist in the identification of appropriate boarding patients and patients from other catchment areas, to ensure beds are utilised effectively and appropriately.
To assist in the accurate documentation of PDDs.
Support education and specialist discharge knowledge to the areas within remit. This includes all grades of nursing, medical and all other members of the multi‑disciplinary team.
Support the lead patient flow facilitator with service redesign and implementing change.
Maintain a specialist knowledge base in relation to complex discharge issues.
Support the standardisation of policy and procedure across the remit.
To maintain clear, concise communication across all areas, to provide a cohesive approach to discharge planning and maintain flow throughout the hospital.
Duration, Location, and Working Pattern
Permanent, Full time
Royal Alexandra Hospital
Shift Pattern – Monday – Friday
Key Responsibilities
* Ensure all patients have a timely/safe discharge plan, by liaising with ward staff, all members of the multi‑disciplinary team, patients, relatives, carers, primary care division and social work departments.
* Work closely in conjunction with bed management, supporting discharge teams, HSCPs, all specialist nurses to allow free flow of patients. This ensures appropriate utilisation of all beds.
* Act as a source of information for all wards and departments, closely link with Line manager /LN/CSM/GM to ensure accurate updates provided and flow maintained throughout clinical areas.
* Be able to work autonomously in assessing, planning, implementing and evaluating aspects of patient care.
* Visit all medical wards on a regular basis to proactively support all members of the multidisciplinary team with simple and complex medical discharges.
* Formal and informal education to all aspects of the patient flow team and potentially to all members of the multidisciplinary team.
* Liaise closely with all members of the multidisciplinary team to ensure a cohesive, informed assessment regarding patients’ safe discharge home.
* Liaise closely with colleagues from supported discharge and bed management and other services to maximise the effective utilisation of beds.
* Maintain and improve good working relationships and communications with colleagues in primary and secondary care and in all local authorities.
* Lead Medical boarders MDT when necessary.
* Actively participate in Proactive discharge huddles.
* To be accountable for own professional actions as only indirectly supervised as a specialist in patient flow.
* Take referrals from staff, patients and carers who require specialist advice.
* Ensure excellent communication and sharing of information, with the relevant personnel to make decisions regarding the discharge of medical patients.
* Ensures that continuous professional development meets statutory requirements and knowledge and skills framework, as per mandatory NMC regulations.
Knowledge, training, qualifications and/or experience required to do the job
* Registered General Nurse (1st level) Minimum of three years post registration, with experience working in a ward environment, and a working knowledge of discharge planning.
* Confident IT skills, able to demonstrate ability to use various applications with ease and familiarity.
* Excellent working knowledge of support services within the Acute Sector.
* Excellent working knowledge of Acute Services in the Secondary Care setting.
* Good working knowledge of Primary Care Services.
* Evidence of continuing professional development.
Ability To Fulfil Criteria As Outlined In Job Description
This job description is a general outline of the above post, and it is not exhaustive. This job description is subject to periodic review with the post-holder. Duties may change in line with the service changes and of the post-holder’s own personal development.
What We Offer
* A minimum of 27 days annual leave, increasing with length of service, plus public holidays.
* Membership of the NHS Pension Scheme, including life insurance benefits.
* Development opportunities including study bursaries, e‑learning and classroom‑based courses.
* Enhanced pay for working public holidays.
* NHS discounts on a wide range of goods and services.
* Confidential employee support and assistance, including counselling and psychological therapies.
Flexible Working and Work‑Life Balance
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work‑life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full‑time hours can be accommodated, and where the tenure is listed as various, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
Agenda for Change
From 1 April 2026, the Agenda for Change full‑time working week will reduce from 37 hours to 36 hours. Part‑time working hours will be reduced on a pro‑rated basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.
EEO Statement
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
Contact
For an informal discussion, please contact Lisa Taylor, CSM – Lisa.taylor3@nhs.scot – 07960700778.
If you would like to find out more, we would love to hear from you. This post may close early to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.
For application portal or log‑in issues, please contact the Jobtrain Support Hub in the first instance.
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