Vacancy NameHotel Facilities Superintendent - Leisure Vacancy NoVN14895 Location CountryUnited Kingdom Work LocationSouthampton Who are V?As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders. Overall Purpose of The Job
1. Responsibility for the management of the maintenance and upkeep of the hotel areas of a cruise ship. Activities are carried out with the support of the Vessel Manager and specialist Superintendents. Close liaison with the Owner’s representatives and ship’s crew.
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2. Plan, prepare, and execute hotel-related projects, including dry dock and wet dock refits.
3. Manage budgets, timelines, and quality control for all assigned hotel and facilities projects, ranging from minor tasks to refurbishments.
4. Act as the main point of contact for projects, liaising with the ship’s crew, Owner’s representatives, colleagues and contractors.
Maintenance and Operations
5. Provide expert support to the ship’s crew for repairs and maintenance.
6. Develop and implement preventative maintenance programs to maximise the reliability and longevity of hotel systems and equipment, including galleys, laundries, and cabins.
7. Oversee the planned maintenance system, tracking deficiencies and coordinating the delivery of necessary spare parts and services.
Quality and Safety Assurance
8. Conduct regular inspections and audits of the vessels to monitor the technical condition of hotel facilities.
9. Ensure that all maintenance and project work adheres to the highest standards of safety, quality, guest experience and crew welfare.
10. Ensure compliance with all relevant regulations, including Public Health legislation, SOLAS, Flag State, Classification Society and safety management system.
Financial and Budget Management
11. Create and manage budgets for maintenance and capital expenditure.
12. Work with the Owner’s representatives, procurement team and suppliers to manage contracts, costs, and quality.
Leadership and Communication
13. Collaborate with stakeholders, including Owner’s representatives, shipboard management and colleagues.
14. Work independently and manage contractors during maintenance periods.
15. Maintain strong communication with the ship's crew, Owner’s representatives and colleagues
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16. A recognised qualification in marine engineering,
17. naval architecture, or project management.
18. Maintenance management experience in a hotel, cruise ship, or yacht setting.
19. Project management, organisational, and problem-solving skills.
20. Project management, organisational, and problem-solving skills.
21. Experience managing budgets and Furniture, Fixtures, and Equipment.
22. A strong knowledge of SOLAS, Flag State and Classification Society rules.
23. Project management, organisational, and problem-solving skills.
24. A talented and proven people manager, who is able to lead and influence a diverse and remote workforce.
25. Excellent communication skills, both verbal and through presentation of data in reports.
26. Customer focused and passionate about building an exceptional customer service ethos and approach.
27. Ability to make decisions with confidence or identify when an issue should be escalated.
28. Proficiency with MS Office.
29. Commercial awareness and strong negotiation skills.
30. A willingness to travel and be flexible, as ship visits and overseas travel are often required.
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31. Initiative, diplomacy, tact, and sound judgement.
32. Able to see the bigger picture and use initiative to bring new ideas into the business.
33. Collaborative team player who is resourceful and able to mobilise and influence a team.
34. Innovative & solutions orientated with a ‘can do’ attitude and a dedication to driving change and continuous improvement.
35. Courage to challenge and do things differently and strength of conviction and ability to influence and negotiate where required.
36. Able to rally and inspire a remote workforce to deliver against stretching objectives.
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