Business Administration Apprentice – Level 3 Apprenticeship
W. Neal Services Ltd. (WNS) is excited to offer the opportunity for a Business Administration Apprenticeship As a well-established family business with over 40 years of experience in manufacturing and supplying high-quality sheet metal working machinery, we pride ourselves on our strong reputation and supportive workplace culture. This is a fantastic opportunity to become part of a close-knit team where your contributions will make a real difference, and where you'll gain valuable skills.
The role will consist of a multitude of administrative tasks including (but not limited to) the following (full training given):
* Processing sales orders via email, e-commerce platforms (website, eBay and Amazon) and verbally.
* Answering and managing incoming telephone calls, emails and direct inquiries with professionalism, providing excellent customer service.
* Compiling customer quotations.
* Organising the dispatch of machinery, goods and spare parts, dealing with several different logistic companies ensuring the best service is used for effective delivery.
* Co-ordinating international imports and exports.
* Produce invoices and proformas, process purchase invoices and manage stock levels using Sage.
* Listing and updating products on our website (using WordPress), eBay and Amazon store.
* Preparing and maintaining documents using Microsoft applications, Google Workspace and graphics editor applications, including manging digital filing systems.
* Arrange travel and accommodation.
* Meeting and greeting customers, suppliers etc in an appropriate manner.
* Providing administrative support to Managing Directors and Managers as required.
* Ensuring accurate data collection, entry and reporting.
* Photocopying/scanning.
Skills & Experience:
* Computer skills with knowledge of Microsoft Office Suite (Word. Excel, Access), essential and Google Workspace applications, an advantage.
* GCSE English & Maths achieved at grade C (4) or above, essential.
* Experience of Adobe Photoshop (or similar), eBay, Amazon and WordPress an advantage.
* Excellent self-organisation and prioritisation skills.
* Clear and confident communication skills, both written and verbal.
* Team player with a proactive, hands-on approach.
* Attention to detail.
* Problem solving skills.
Personal Qualities:
* Clean and tidy worker.
* A 'pride in my work' attitude.
* Adaptability - flexible in handling changing priorities.
* Time management - prioritise and manage workload effectively to meet deadlines.
* Dependable – reliable and punctual.
* Strong communication skills - able to express ideas clearly, both verbally and in writing.
* Professionalism - integrity, accountability, team player and respect in the workplace.
Company Benefits:
* Develop a wide range of administrative skills.
* Undertake the Business Administration Level 3 Apprenticeship qualification.
* Dedicated Business Administration Apprenticeship tutor with regular one-to-one meetings and online workshops.
* Mentor to support with college work.
* Free parking.
* Friendly, family-run team environment.
* Pension: Auto-enrol Workplace Pension (qualifying criteria applies).
* Regular working hours (Monday-Friday, no weekends).
Future Prospects:
* A permanent position will be offered to the right candidate upon completion of the apprenticeship.
Vacancy Details:
* Hours of work: Monday – Friday 09:00-17:00
* Location: Rochford, Essex
* Holiday: 22 days + Bank Holidays
* Pension: Auto-enrol Workplace Pension (qualifying criteria applies)
This is a Level 3 Business Administrator Apprenticeship and will be achieved working alongside the job role.
To be eligible for the apprenticeship you must meet the following criteria:
* You must not already hold this qualification at level 3 or higher
* You must be over 16 years of age
* You must have been resident in England for the past 3 years, have the right to work in England and have a visa that covers the length of the apprenticeship (18 months + End Point Assessment)
* Although this post is initially advertised as a fixed term contract the post has the potential to become permanent to the right candidate and on successful completion of the apprenticeship course.
Job Types: Full-time, Fixed term contract, Apprenticeship
Contract length: 18 months
Pay: £7.55-£8.00 per hour
Benefits:
* Company events
* Company pension
* Free parking
* On-site parking
Education:
* GCSE or equivalent (required)
Work Location: In person