Royal London is seeking a Senior Strategic Planning Analyst to lead capacity and demand planning while influencing strategic decisions within our Planning & Performance function. The role involves partnering with senior stakeholders to provide data-led insights and present forecasts that impact operational performance for over 1,000 frontline colleagues.
Ideal candidates will have significant experience in capacity planning and strong Excel skills, with previous roles in contact centres or similar environments being essential. The company offers excellent benefits, including 28 days annual leave and a generous pension scheme.
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