Job Title: Social Media Coordinator
Location: Canary Wharf, London
Type: 6 month FTC
Salary: £32,000 (pro-rata)
Start Date: 12th January 2026
Do you have experience of working across social media platforms? Are you comfortable in providing excellent customer service through a range of channels? JDR Recruitment are currently supporting one of our key clients in London on a 6 month contract and this could be the perfect start to your year!
Job Responsibilities:
1. Serve as the primary contact for customer interactions on social media in Dutch, French, and English, with a strong focus on community management in the Netherlands.
2. Manage proactive and reactive social media conversations for assigned brands, ensuring timely responses, complaint handling, and adherence to tone of voice and service level agreements.
3. Publish, schedule, monitor, and moderate social content using social media management and listening tools, while tracking performance, sentiment, and emerging trends.
4. Build, analyse, and report on operational KPIs and consumer insights, combining social data with customer service insights to improve exper...