We are recruiting inboundCall Handlersto work asRepairs Advisorsin our Head Office in Houghton Regis.
Working in social housing reactive repairs is interesting, rewarding, varied and fast-paced.
Our people are committed to providing the very best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression.
Previous experience in a Contact / Call Centre is required.
Our ideal person will have a background in property maintenance or knowledge of home DIY.
The Role
We have fantastic opportunities to join ourInbound Customer Support Centreteam to deliver exceptional service to our customers.
We are looking to recruit experienced inboundCall Handlersto work as aRepairs Advisorin our new Head Office in Houghton Regis.
This is a full-timeoffice-based(not remote working) position.
Our hours of work are 8am to 5pm Monday to Friday and this role requires working until 6pm and 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary.
Main Responsibilities:
1. Taking inbound calls from tenants and clients (housing ...