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Dynamics crm specialist - part-time 2 days per week

Amber Labs
Crm specialist
Posted: 4 October
Offer description

Overview

6 month fixed term contract. Remote with ad hoc travel.

Direct message the job poster from Amber Labs.

The Company: Amber Labs is a cutting-edge UK and European technology consultancy that prioritises autonomy, experimentation, and rapid learning to provide value to clients. The culture centres on collaboration, with cross-functional consultants, analysts, and support staff working together to minimise risk and shorten delivery times.


About the Role

Amber Labs is seeking a dynamic and experienced Microsoft Dynamics CRM Specialist to support a critical infrastructure programme as the Integration Partner for our client. The successful candidate will lead targeted interventions to improve CRM functionality and performance, ensuring high-impact outcomes across stakeholder groups.


Responsibilities

* Conduct a situational analysis of the current MS Dynamics CRM implementation identifying and documenting performance issues.
* Deliver actionable recommendations and implement technical fixes to address core inefficiencies.
* Collaborate with the client to support campaign uploads and data cleansing.
* Enhance CRM configuration to enable seamless record attachment for stakeholder engagement and delivery partners.
* Assist in integrating CRM with the evolving tool, focusing on data extraction and deletion where required.
* Resolve fundamental CRM issues, such as access control and user permissions.
* Test and validate all fixes in coordination with end-users and facilitate handover to the support team.


Key Skills & Experience

Must-Have Experience:

* Proven expertise in Microsoft Dynamics CRM configuration and optimisation.
* Strong background in working within Azure environments.

Skills:

* Excellent analytical and problem-solving capability.
* Collaborative mindset with effective stakeholder communication.
* Meticulous attention to detail with a structured approach to delivery.


Preferred Knowledge

* MS Dynamics development and testing.
* Experience with software delivery methodologies.
* Competitive salary and performance-based bonus structure.
* Join a rapidly expanding start-up where personal growth is a part of our DNA.
* Benefit from a flexible work environment focused on deliverable outcomes.
* Receive private medical insurance through Aviva.
* Enjoy the benefits of a company pension plan through Nest.
* 25 days of annual leave plus UK bank holidays.
* Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources.
* Participate in a generous employee referral program.
* A highly collaborative and collegial environment with opportunities for career advancement.
* Be encouraged to take bold steps and embrace a mindset of experimentation.
* Choose your preferred device, PC or Mac.


Diversity & Inclusion

Amber Labs is dedicated to fostering an inclusive and equitable workplace for all, including:

* Valuing diverse experiences, backgrounds, and perspectives; creating an environment where everyone feels welcomed and respected.
* Prohibiting harassment, bullying, discrimination, and victimisation; promoting dignity and respect for all.
* Educating new hires on Diversity and Inclusion policies and ensuring awareness of rights and responsibilities.
* Building a workplace that reflects and celebrates the diversity of employees and communities.

This role is a 6 month based FTC, and all employees are required to be BPSS eligible. We are unable to consider candidates who require sponsorship or hold a visa of any type at this time.

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