Technical Solutions Engineer | Telford | Hybrid | Permanent | £27,000–£32,000 Seymour John are working with a well-established technology business based in Telford who are looking to recruit a Technical Solutions Engineer to join their Technical Department on a permanent basis. This is a varied and hands-on role, providing technical support across the full sales lifecycle — from pre-sales engagement through to post-sales support. Working closely with sales, service, and technical teams, the successful candidate will play a key role in delivering high-quality technical solutions and delivering an excellent customer experience. Key Responsibilities: * Providing technical support to customers and partners via phone, email, online systems, and on-site when required * Collaborating with sales teams on projects, solution recommendations, proposals, and customer presentations * Taking ownership of technical issues, including investigation, resolution, documentation, and escalation * Logging and tracking technical issues using internal systems, ensuring accurate updates and resolution tracking * Managing proof-of-concept and technical customisation projects through to completion * Supporting and maintaining demonstration equipment and technical resources * Working closely with internal technical teams to resolve technical and project-related issues The Successful Candidate Will Have: ...