Company Description
AFOS is a global leader in designing and manufacturing advanced mortuary, laboratory, and pharmaceutical equipment, renowned for prestigious installations worldwide. Our ventilated equipment incorporates innovative downdraft technology.
Headquartered in Hull, UK, AFOS oversees manufacturing from our Head Office, maintaining strict control over design and quality. With over 40 years of experience, we are committed to delivering safe, effective, and high-quality solutions tailored to meet clients' current and future requirements.
Role Description
This is a full-time, on-site role located in the Kingston upon Hull, England Metropolitan Area for a Sales Support Administrator. The role involves managing day-to-day administrative tasks, such as order processing, coordinating with the sales team, and serving as a key point of contact for customer queries. Responsibilities include providing excellent customer service, maintaining accurate records, and supporting the sales team with communication and operational needs. This role requires collaboration and attention to detail to ensure smooth sales and customer support operations.
Qualifications
* Proven skills in Customer Service and Communication to effectively interact with clients and internal teams.
* Strong Administrative Assistance skills to organize tasks, records, and provide reliable support to the sales team.
* Excellent organizational and multitasking abilities.
* Proficiency in office software and tools such as Microsoft Office Suite or similar systems.
* Previous experience in a similar role or background in sales or administrative positions is preferred.
* Ability to work in an on-site role, contributing to a collaborative team environment.
* Support the growth of the department by successfully managing opportunities
* Prepare sales quotes, assist with presentations, marketing and social media
* Prepare and modify documents including reports, quotes, templates, emails and responding to website enquiries
* Assist with reporting on sales performance and forecasting
* Ensuring administration is completed efficiently using multiple systems.
* Any other duties deemed relevant to the position