Salary: £44,288.48
Location: Corby
Hours: 40 hours per week, Monday to Friday
As an Operations Manager, you'll be responsible for leading, training, motivating, and managing the operational team to ensure optimal performance for Arvato and our customers.
Your Tasks
* Leading, managing, and motivating a team to achieve and exceed SLAs
* Ensuring health, safety, and welfare in line with legislation
* Distributing work orders and managing employee workloads
* Steering, coordinating, and implementing processes, as well as planning daily business activities
* Serving as the first point of contact for process and technical faults, forwarding reports to relevant departments
* Identifying issues or problems and initiating corrective measures with success monitoring
* Working with the SAP system
* Collaborating with the Workforce Planner to ensure resource planning aligns with budgets, forecasts, and client requirements
* Participating in resource planning (staff and infrastructure)
* Creating and evaluating reports
* Ensuring quality and service level standards are met
* Leading continuous improvement initiatives to enhance operational processes, warehouse layout, and systematic improvements by empowering teams
* Developing your team to ensure they possess the right skills, competencies, and behaviors for career growth and business success
* Performing people management activities
Your Profile
Someone with the ability and desire to lead and motivate a team, with knowledge of Warehouse Management Systems. You thrive in a fast-paced, pressurized environment, are reliable and punctual, and have a flexible approach to work. You are energetic, enthusiastic, results-driven, and committed to continuous improvement. Excellent communication and customer engagement skills are essential, as there will be regular interactions with clients.
We Offer
* 25 days of annual leave plus 8 bank holidays, with the option to purchase up to an additional 5 days
* Pension contribution
* A life assurance policy that pays out 4x salary
* Employee Assistance Programme providing confidential support, information, and advice
* Employee Discount Scheme through Benefit Hub
* Free parking
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