Job description Yorkshire Trading Company are a family owned and run business with 36 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide. We have an opening for a weekend team member in our Knaresborough store. The role will include but is not exhaustive, restocking, merchandising and customer service, cash handling. The position offered is: 14 hours Weekends Only (may suit college students) Our goal is to provide high class customer service and to increase the company’s growth and revenue through sales maximisation Responsibilities: - Ensure high levels of customer satisfaction through excellent sales service - Maintain outstanding store condition and visual merchandising standards - Maintain a fully stocked store - Ascertain customers’ needs and wants - Welcome and greet customers - Process sales through our Epos till system - Training given - Actively involved in receiving deliveries - Keep up to date with product information - Accurately describe product features and benefits - Follow all companies policies and procedures Requirements: - Previous retail experience would be beneficial but is not essential as training will be given - Basic understanding of sales principles and customer service practices - Good communication and interpersonal skills - Customer service focus - Friendly, helpful, confident and engaging personality Benefits: 5.6 weeks annual leave pro rata Work place pension scheme 12.5% Discount at YTC Stores after a successful 6 week induction period Pay Rates (per Hour): Age 21 £12.21 18-20 £10.00 16-17 £7.55 Job Types: Part-time, Permanent Part-time hours: 14 hours per week