Coastwood Dental Care has had an internal restructure and is looking for a new Dental Receptionist to join the team. We are a friendly group of practices providing NHS and private dental care.
Role Outline
As a Dental Receptionist you will be providing excellent service to our patients. This will include administrative duties, alongside providing our patients with the highest level of care via telephone and in person.
We take patient care very seriously and always aim for high standards from the moment a patient calls the practice, to when they come in and receive treatment. It is therefore essential that you have excellent communication skills.
This is a very busy role so is well suited to a motivated, dynamic individual who can keep up with the fast-paced environment. We are looking for someone who has experience working in a dental practice (whether as a receptionist or a dental nurse) OR an individual with experience in hospitality/customer service.
Duties and responsibilities:
* Welcome patients with professionalism and warmth
* All general reception duties such as telephone calls and in person management
* Manage patient enquiries efficiently, whether in person, by telephone or email
* Book and manage appointments accurately across our clinical diaries
* Maintain patient records and ensure data is handled confidentially
* Support daily administrative tasks to keep the practice running smoothly
Requirements:
* Experience as a receptionist
* Experience using Software of Excellence (ideal)
* Strong customer service/communication skills
* Experience of dental nursing (ideal - current GDC registration not required)
* Ability to multitask
* Excellent IT skills - Microsoft Office Suite, Outlook emails
Why Join Us?
* Be part of a friendly and supportive team
* Opportunities for professional development and growth
* Work in a practice committed to delivering exceptional patient care
Salary
* £12.21 to £13.50 per hour depending on experience
Job Type: Full-time
Pay: £12.21-£13.50 per hour
Benefits:
* Company events
* Employee mentoring programme
* Free parking
* On-site parking
Work Location: In person