Summary Are you passionate with an eye for detail, articulate with a desire to learn new things, if so, this employer has an opportunity for an apprentice administrator within its busy office. You will receive training to enable you to become a confident and competent administrator with progression routes available. Wage £13,741 a year Check minimum wage rates (opens in new tab) Training course Business administrator (level 3) Hours Monday-Thursday 9am-5pm, Friday 8am-4pm. 35 hours a week Start date Monday 1 September 2025 Duration 1 year 6 months Positions available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work Duties will include, but will not be limited to: · Providing support to other secretaries/ fee earners as required · Preparing mail and enclosures for dispatch, including assisting with preparation of bundles. · Sorting and scanning daily post · Typing up documents quickly and accurately · Filing documents accurately and promptly · Making outgoing calls to banks/agents and others as and when necessary · Assisting in sending client care docs to clients Where you'll work Edwinstowe House High Street Edwinstowe Nottinghamshire NG21 9PR Training Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Training provider WEST NOTTINGHAMSHIRE COLLEGE Training course Business administrator (level 3) Understanding apprenticeship levels (opens in new tab) What you'll learn Course contents Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required. Training schedule We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme. You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession. You will experience a blended learning model. Requirements Essential qualifications GCSE in: English (grade 4) Maths (grade 4) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know. Skills Communication skills Attention to detail Organisation skills Problem solving skills Administrative skills Analytical skills Team working Initiative About this employer Property Management Legal Services are a boutique law firm, specialising in the delivery of legal services to the property management industry. They work with their clients to provide practical and commercial solutions to the challenges within the industry. https://pmls.co.uk/ (opens in new tab) After this apprenticeship Upon successful completion of this apprenticeship there will be further career development opportunities with this employer, this may be within an administration position or as a junior secretary. Ask a question The contact for this apprenticeship is: WEST NOTTINGHAMSHIRE COLLEGE Leoni apprenticeships@wnc.ac.uk 01623 900469 The reference code for this apprenticeship is VAC1000332865.