Service Advisor
📍 Swindon
💰 £30,000 – £38,000 OTE
The Role
An exciting opportunity has arisen for an experienced Service Advisor to join a busy and well-established dealership in Swindon. This is a customer-facing role at the heart of the aftersales department, ensuring a smooth and professional service experience from start to finish.
Key Responsibilities
* Booking in vehicles for servicing, maintenance, and repair
* Liaising between customers and the workshop to provide updates
* Upselling additional work where required
* Preparing job cards and invoices accurately
* Delivering excellent customer service at all times
* Handling queries, concerns, and complaints professionally
Requirements
* Previous experience as a Service Advisor within the motor trade
* Strong communication and customer service skills
* Ability to upsell and maximise revenue opportunities
* Organised with good attention to detail
* Able to work in a fast-paced environment
* Full UK driving licence
What’s on Offer
* £30,000 – £38,000 OTE
* Opportunity to join a stable, busy dealership
* Supportive team and management
* Ongoing training and development
* Career progression opportunities