Due to increased demand, we are looking for a Health Care Assistant/Phlebotomist to join our friendly Practice family. Oswald Medical Centre is an award-winning practice serving over 16,000 patients. We are based across 3 sites in Accrington, Oswaldtwistle, and Blackburn. We pride ourselves on providing caring services and offer a range of NHS and enhanced services, including minor surgery.
We are seeking a competent Health Care Assistant/Phlebotomist who can work independently and as part of a team. The successful applicant should have previous experience working in a busy GP surgery, carrying out a variety of duties to meet patient needs.
Main duties of the job
* Provide high-quality care based on the needs of the Practice population, including treatment, screening, preventative care, and patient education.
* Assist GPs/PN/NA in various tasks.
* Manage patients with chronic disease, run specific clinic sessions, and support call and recall systems.
* Venepuncture and other skill-based tasks.
* Conduct home visits for housebound patients to manage long-term conditions.
* Assist with minor surgery using aseptic technique.
* Identify unmet needs of patients with LTC, including housebound patients.
* Perform NHS health checks.
* Function as a chaperone when required.
* Undertake health promotion and patient education.
* Weighing and measuring patients.
* Undertake opportunistic screening.
* Update care plans and communicate with all involved in patient care.
* Provide individual advice on smoking cessation, healthy eating, and refer to in-house staff and services.
* Develop and maintain health promotion materials and notice boards.
* Refer patients to other agencies as appropriate.
* Apply infection control measures according to guidelines and support colleagues in infection prevention.
* Safeguarding adults and children.
* Be competent in anaphylaxis and resuscitation techniques.
* Assist with flu clinics.
* Perform 24-hour ECGs after training.
About us
Our Organisation
At Oswald Medical Centre, we are united by a culture of compassion, professionalism, and collaboration. Our team is committed to delivering patient-centered, high-quality care in a safe, welcoming, and non-judgemental environment.
We value approachability, supportiveness, and flexibility—both for our patients and for each other. We pride ourselves on being a skilled, empathetic team capable of working under pressure while maintaining a calm, caring, and respectful approach.
We believe in honesty, openness, and equality, fostering a workplace where everyone feels heard, valued, and appreciated. Through strong leadership and continuous improvement, we aim to create a service that is accessible, effective, and responsive to our diverse community's needs.
Our culture is built on teamwork and trust, with regular communication, mutual respect, and shared responsibility. We support our staff's work-life balance through policies, flexibility, and recognition of their hard work and dedication.
Together, we are more than a medical centre—we are a family-oriented team working towards a common goal: delivering excellent, equitable care while supporting each other's growth and success.
Job responsibilities
* Manage patients with chronic disease, run clinic sessions, and support call and recall systems.
* Perform venepuncture and other skill-based tasks.
* Conduct home visits for housebound patients with long-term conditions.
* Assist with minor surgery using aseptic techniques.
* Identify unmet needs of patients with LTC, including housebound patients.
* Perform NHS health checks.
* Act as a chaperone when required.
* Undertake health promotion and patient education.
* Weigh and measure patients.
* Undertake opportunistic screening.
* Update care plans and communicate with all involved in patient care.
* Provide advice on smoking cessation, healthy eating, and refer to in-house services.
* Develop and maintain health promotion materials and notice boards.
* Refer patients to other agencies as appropriate.
* Apply infection control measures per guidelines and support colleagues.
* Safeguarding adults and children.
* Be competent in anaphylaxis and resuscitation techniques.
* Assist with flu clinics.
* Perform 24-hour ECGs after training.
* Administration
* Maintain accurate patient records and enter data using SNOMED codes.
* Ensure proper documentation of patient care.
* Participate in audits and research projects.
* Contribute to practice development plans.
* Recognize and refer appropriately for issues like family violence, substance use, and addictive behaviors.
* General
* Maintain a safe and therapeutic environment.
* Ensure compliance with health and safety regulations.
* Promote a professional appearance and attitude.
* Maintain professional development and PDP.
* Attend staff and clinical meetings.
* Perform other duties as required.
Person Specification
Experience
* Experience in a primary care nursing team.
* Experience working with vulnerable patients.
* Experience in a GP practice.
Qualifications
* HCA & Phlebotomy qualification or equivalent.
* Training in chronic disease management.
* GCSE level or above.
* Experience with long-term conditions.
* Experience working in primary care.
* Time management skills.
* Professional, confident, and polite.
* Ability to plan, organize, and perform under pressure.
* Use of initiative and flexibility.
* Confidentiality and knowledge of clinical governance.
* Experience with health promotion and EMIS Web.
* Understanding of the QOF and clinical audits.
Disclosure and Barring Service Check
This post is subject to a DBS check, in accordance with the Rehabilitation of Offenders Act 1974. A disclosure will be required.
Depending on experience.
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