Overview
Reception Manager : High-Volume Premium Restaurant : Up to GBP 60,000
Were recruiting on behalf of our client for an experienced and guest-focused Reception Manager to join a premium, high-volume restaurant in the city. This is a fantastic opportunity for someone who thrives in a fast-paced, guest-focused environment and enjoys leading from the front.
Responsibilities
* Manage and lead a reception team of 12, ensuring smooth and professional operations.
* Provide leadership, vision, and direction to efficiently integrate and prioritise departmental goals.
* Deliver outstanding guest experiences, with particular focus on VIPs and corporate clients.
* Drive innovation and continuous improvement, striving for excellence in every member and guest interaction.
* Be highly visible on the floor, greeting guests, checking tables, and supporting the wider team.
* Work closely with management to ensure service excellence in a high-volume setting.
* Flexibility to cover late-night shifts when required.
* A hands-on, natural leader who can recruit, train, and develop the reception team.
* An enthusiastic and proactive person who is confident working in all areas of the front of house.
About You
* Previous experience as a Reception Manager (or similar role) in a high-volume hospitality venue.
* Strong people management skills with a hands-on, guest-first approach.
* Confident in handling VIPs and corporate guests with professionalism and discretion.
* Excellent organisational and communication skills.
* Resilient, proactive, and able to thrive in a fast-paced environment.
If you are keen to discuss the details further, please apply today or send your CV to Kate B or call 790.
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