Do you have administrative experience and want to work in our busy technical department? Then apply to be our Administrative Assistant today
Corporate staff
Bristol
Hours: 37 per week
Contract: Permanent
Salary: £26,403 - £28,142
Closing date: Midday 17th October 2025
Location: Avonmouth
Interviews: Week commencing 3rd November
Summary of role
An exciting opportunity has been made available within our Technical Services team.
The post holder would be responsible for providing administrative and reception support to the Transport and Technical Services Department. Additional responsibilities include assisting in maintaining accurate information held on the various IT management systems used within the department.
Some of the things you will be doing
* Carry out general administrative support to include minuting meetings.
* Organise your time effectively to optimise the administration support.
* Maintain accurate data entry processes.
* Work in partnership with the fleet administration manager to ensure the integrity of the information captured in the systems to produce accurate reports.
* Provide cover for other administrative staff to ensure an effective support service is provided at all times to cover staff absences and peaks in workload.
* Maintain records of Technicians work completed and in progress.
* Check for accuracy and ensure information is supplied when required, referring anomalies to the relevant manager.
* Assist with developing improvements to the IT and management recording systems and help ensure they are implemented correctly to support the efficient collection, analysis and reporting of information.
* Provide guidance to staff on the use of the Asset and Fleet Management Systems.
* Provide a reception service, dealing with telephone calls and personal callers, together with answering routine enquiries and taking messages to facilitate the efficient and effective operation of the Centre and to project an appropriate corporate image
* Record accident details to facilitate any investigative work required and the processing of insurance claims and repairs of all operational equipment. Generate productivity reports and record budgetary information relating to different service contracts/clients to assist with budget control.
Carry out any additional responsibilities as reasonable and appropriate, as agreed with line manager.
What we will need from you
Essential
* Experience of using databases and spreadsheets and using Microsoft 365.
* Able to communicate effectively at all levels, orally and in writing, with a good telephone manner
* Able to work to deadlines using own initiative, combined with an efficient, methodical approach
* Minimum of 3 years' experience in an administration role
* Experience of assisting with process changes and development of systems and procedures
* Experience of collecting, collating and presenting information and basic statistics in various formats
* Excellent attention to detail
* Data entry management
* Ability to identify and resolve issues proactively
* Adaptability and flexibility in a changing environment
* Able to drive with a full current valid driving licence, or ability to arrange suitable alternative transport to travel to various work locations.
Desirable
* Previous knowledge of fleet operations
* Experience of financial administration
What you can expect in return
* 25 days annual holiday (plus public holidays) rising to 29 days after 5 years, and 30 days after 10 years of service
* Local Government Pension – Defined Benefit Scheme
* Electric Vehicle Salary Sacrifice Scheme
* Cycle to Work scheme
* Welfare and Wellbeing services
* Staff Networks
* Access to Medical Intervention Scheme
* Access to Blue Light card with offers online and high street discounts
How to apply
If you experience any issues with the application or require a paper version please contact. Late applications will not be accepted. Please quote job reference number 3855 on any communications. Thank you.
With effect from July 2023 legislation was amended to enable all Fire & Rescue Services to undertake standard DBS checks for all employees. All job roles require a standard DBS check, with certain defined roles requiring an enhanced check. These will be renewed throughout employment.
Avon Fire & Rescue Service is committed to securing equality of opportunity. We welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Additional reading
It is important for you to familiarise yourself with our work at Avon FRS and the framework we follow. Please see some resources below for you to read and explore:
Safeguarding Statement (63kB pdf)
Core Code Of Ethics – NFCC
Our mission, vision and values – Avon Fire and Rescue Service