A major retail company in Welwyn Garden City is seeking a Mid-Senior level Process Improvement Lead to help promote and facilitate a culture of Continuous Improvement (CI) and Operational Excellence (OpEx) across the organization. This role involves supporting senior consultants, coaching team leaders, and gathering process requirements to enhance customer and colleague experiences. Ideal candidates will have strong project management skills, familiarity with Lean methodologies, and a passion for driving change within operations. #J-18808-Ljbffr