PolicyInternational BSC Administrator - Norwegian & Swedish LanguageInternational P2P Administrator**Northern European Team | Central Purchasing Administrator Department**Heidelberg Materials – International Business Service CentreAre you fluent in a **Northern European language****Heidelberg Materials’ International Business Service Centre (BSC)** and play a vital role in keeping our supplier payments running smoothly across multiple countries.About the RoleAs an **International P2P Administrator**, you’ll be part of our **Northern European Team**, supporting the business by delivering accurate, timely supplier payment processing and exceptional customer service. You’ll work closely with internal stakeholders and external suppliers, ensuring best‐in‐class service and robust, auditable processes.This is a fantastic opportunity to grow your skills within a collaborative shared services environment where accuracy, integrity and continuous improvement are valued.What You’ll Be Doing* Delivering **excellent customer service** to internal and external customers using our First Line Support model* Processing all transactional activities via the relevant workflow tools* Ensuring compliance with established processes, controls and documentation* Managing and escalating non‐standard requests and queries efficiently* Working accurately within agreed **SLAs**, achieving right‐first‐time outcomes* Maintaining high levels of **integrity and confidentiality*** Keeping clear records to support accurate reporting* Supporting team targets, change initiatives and continuous improvement* Taking on additional tasks as required by Team Leads or SSC Senior ManagementThe Bigger PictureWithin Supplier Accounts, you’ll help support a high‐volume, high‐impact operation:* Processing **70,000 supplier invoices per month*** Managing shared mailboxes and query workflows* Liaising with sites across the **UK and Northern Europe**What We’re Looking For* **Proven Northern European language skills** (written and spoken) – *essential** Excellent written and verbal communication skills* Strong data entry and attention‐to‐detail skills* Confident interpersonal skills with a flexible, collaborative approach* Basic Microsoft Office (Excel) knowledge – *desirable but not essential** A team player who thrives in a structured, process‐driven environmentEducation* **5 GCSEs (or equivalent)** at grade **C / 4 or above*** Be part of a **global, industry‐leading organisation*** Work in a supportive, professional shared services environment* Gain exposure to international stakeholders and processes* Develop your skills with training, development and career opportunities**Rewards & Benefits**We’re proud to be recognised as an Employer of Choice, with accreditations including:Armed Forces Covenant (Gold) | Disability Confident | 5% Club (Platinum) | Mates in Mind | Clear Assured | STEM Ambassador |MPQC Member* **Competitive Package:**Salary, bonus incentives, generous pension, and life assurance* **Work-Life Balance:**27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options* **Family-Friendly Policies:**Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause* **Inclusive Culture:**Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)* **Wellbeing & Development:**Employee Assistance Programme, retail discounts, and continuous learning opportunities*Apply now and help us deliver excellence across Northern Europe.*At Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.We believe in building a workplace that is dedicated to promoting inclusivity and diversity.If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).You may still be the right fit for this or other roles within our company.Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site (free step by step tutorial ). Please contact Recruitment@uk.heidelbergmaterials.com for additional information or to request accommodations.We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
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