Overview
CareerMakers Recruitment are currently looking for Customer Service Advisors in Nantgarw, CF15. Our well known client are looking build their friendly Customer service team due to expansion.
Responsibilities
* Answering Calls, Emails and Live chats
* Work within a team to increase productivity
* Follow orders from Supervisors as well as using your own initiative
* Act as the link between CS and Operations, handling CEO/CS queries
* Work with Ops to locate and resolve parcels quickly
* Provide daily depot status updates - including a Sit Rep for CSS to share with Merchants and consumers
* Support Ops communications on flagged issues (APM, Store, 2Door locations)
* Undertake other item resolution tasks as required by the Depot Manager
Shift Pattern
Sunday - Thursday, Tuesday - Saturday
Hours
10am - 6:30pm
The finer details
* Ongoing work
* Temp to Perm
This is a great opportunity and if you would like to discuss your next Career move, please do not hesitate to get in touch with CareerMakers now
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