Project Overview We are seeking an experienced Business Analyst to lead process flow documentation and analysis for a comprehensive F&B restaurant transformation initiative. Key Responsibilities Process Documentation & Analysis Document detailed process flows using industry-standard methodologies (BPMN, swimlane diagrams, flowcharts) Map end-to-end Procure-to-Pay processes from vendor onboarding through payment reconciliation Procure-to-Pay Optimization Map current procurement processes including vendor management, purchase requisitions, Invoicing, Invoice matching, approvals, and payments Document invoice processing and payment authorization procedures Design streamlined P2P processes aligned with industry best practices Stakeholder Management Conduct interviews and process observation sessions across multiple stakeholder in Operations, Finance, Supplychain and other teams Collaborate with IT teams to ensure technical feasibility of proposed solutions Required Qualifications Essential Experience Minimum 5 years of business analysis experience, preferably in retail/hospitality sector Proven track record in process documentation and business process improvement Knowledge of Procure-to-Pay processes and best practices Technical Skills Proficiency in process modelling tools (Visio, Lucidchart, or similar) Experience with requirements gathering and documentation methodologies Understanding of ERP systems and procurement modules