Job Title
Sales Support Administrator
Location
Milton Keynes, UK (Hybrid)
About the Role
This role is permanent, full‑time and supports the Global Regulatory Services Business Development Team and front‑line client service. The candidate should live within commuting distance to Milton Keynes and will attend the office as business needs require. You will report to the Business Development Partner Team Leader and work closely with commercial and delivery teams.
Responsibilities
* Work with the business development and delivery teams to manage the quotation approval process and address associated queries to improve service delivery.
* Receive, prioritise and process sales briefings from the business development team.
* Process fully approved client applications (sales packs) to the operations team.
* Handle incoming phone calls, emails and manage departmental inboxes.
* Collaborate with the sales support team leader to agree on, plan, implement initiatives and monitor quality and key performance indicators.
Qualifications
* Minimum 2 years’ sales support experience, ideally within Regulatory Services or other highly regulated industries.
* Educated to at least A‑level standard or equivalent.
* Computer literate and familiar with Windows, Excel, Word; able to learn BSI systems such as Salesforce.
* Excellent interpersonal and communication skills, written and oral, both internally and externally.
* Ability to cope with pressure and meet tight deadlines.
* Proficiency in Japanese or Mandarin Chinese is preferred.
Benefits
* 27 days annual leave.
* Paid sick leave, bank holidays, health insurance, life insurance.
* Pension plan with company contribution.
* Car allowance (dependent on role).
* Paid maternity, paternity and parental leave; adoption, compassionate and bereavement leave.
* Income protection, learning and development opportunities.
* Flexible benefits you can tailor to suit your lifestyle.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
If you have a disability or a health condition, please let us know if you need any reasonable adjustments to the recruitment process.
#J-18808-Ljbffr