Aftercare Technician Horsham, West Sussex
Full-time - Aftercare & Warranty Department Salary: Competitive salary depending on experience Hours: Monday-Friday, core workshop hours Employment: Full-time
At Sussex Campervans we build quality campervans for people who love getting out and exploring - and we stand behind our work long after delivery.
Our Aftercare team looks after servicing, warranty work, habitation checks, upgrades and pre-loved rework so our owners stay happy on the road.
Were looking for an experienced, practical engineer to join us in that department.
This role is hands-on, varied and important - helping our clients throughout ownership and helping us keep our standards high.
Aftercare Technician - About the role Youll be working on: Warranty repairs and servicing on new and pre-loved campervans
Handover support and client walk-throughs
Upgrades and bespoke client requests
Rework and quality checks on returned vehicles
Occasional MOT, habitation and routine checks
Youll be part of a small, friendly team and help keep our workshop running smoothly.
Aftercare Technician - Who we're looking for
We want someone who: Has strong mechanical skills - ideally from motor mechanics, automotive, caravan/motorhome or leisure-vehicle backgrounds
Likes problem-solving and getting hands dirty
Is reliable, organised and can work with customers in a calm, confident way
Has experience of workshop routines and vehicle diagnostics
Has a practical approach and a steady eye for quality
Experience supervising junior staff or helping grow a team is a plus, but not essential.
What matters most is that youre solid technically and enjoy working with vehicles and people.
WHY SUSSEX CAMPERVANS?
Were a close-knit, family-friendly team where people know each others names and customers come back because they feel well supported.
We support you with the tools, training and workspace you need - and theres room to take on more responsibility as the department grows.
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