Assistant Manager - 40 Hours - Sweaty Betty
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Overview
As an Assistant Manager, you are always on hand to resolve issues and identify ways to improve store operations, while being loyal and passionate about your customers and your team. Partnering with the Store Manager will give you the chance to make your mark on the store with opportunities to grow within the company. This role supports the Store Manager in managing the overall operations of the store, driving sales alongside KPIs, and leading a cohesive, highly motivated team to deliver memorable experiences for our consumers.
Key Responsibilities
* Be a role model - motivate and engage your team to embody brand values, promote an inclusive and positive working atmosphere, and celebrate success.
* Deliver outstanding service to all customers, demonstrating role model behaviours for the team.
* Assist in driving sales, commerciality, and maintenance of standards, including adherence to policies and procedures.
* Communicate efficiently on the shop floor and behind the scenes; develop and maintain relationships across the business, with customers and community partners.
* Partner with the Store Manager to generate innovative and engaging marketing ideas.
* Take ownership of stock management and executing visual merchandising guidelines, contributing to store KPIs.
* Act as product expert and trainer to educate the team and advise customers.
* Foster a supportive, productive, and inclusive environment that promotes teamwork and accountability.
* Support the store management team in opening/closing, cash handling, stock control, merchandising, and maintaining a clean, well-presented store.
* Deliver authentic customer service that creates lasting impressions.
* Maintain compliance with company policies including health and safety regulations.
Knowledge, Skills, and Abilities
* Previous experience in a fast-paced, customer-facing environment.
* Leadership or supervisory experience is preferred but not essential.
* Flexible and adaptable; comfortable working in a fast-paced environment.
* Flexible schedule with availability to work mornings, evenings, weekends and holidays.
* Passion for our brands and brand lifestyles.
* Self-starter and ambitious with motivation to achieve and exceed store targets.
* Ability to work under pressure and manage multiple tasks simultaneously.
Working Conditions
* Retail environment.
US Candidates
* Performing duties consistent with the Company’s AAP/EEO goals and policies.
* High School diploma or equivalent.
Extras
* Generous clothing allowance
* Excellent training and development opportunities
* Quarterly bonuses
* 60% off all Sweaty Betty merchandise
* 25 days holiday (pro-rated if part-time)
* Refer a Friend bonus scheme
* Season Ticket Loan
* Access to Retail Trust - advice and support tool
* Dedicated budget to attend fitness classes (per store)
* Access to Sample sales
* Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (following probation)
* Enhanced Family Leave policy
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We celebrate diversity, embody inclusion and strive for an equitable business. We are committed to equal employment opportunities and to considering all applicants for jobs. Our DEI mission is to embed diversity, equity and inclusion at the heart of our business and to create a culture of belonging that empowers everyone to be their authentic best self. We are continuously learning, developing, and challenging ourselves and our partners to improve.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Other
Industries
* Retail
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