Are you ready to join an exceptional team at
one of London's most distinguished boutique hotels? We are thrilled to offer a
remarkable opportunity for a Room Attendant to become a pivotal part of our
esteemed establishment, Number Sixteen Hotel.
At Firmdale Hotels, we pride ourselves on
delivering unparalleled experiences to our guests, blending luxury with
individuality in each of our uniquely styled rooms. As a Room Attendant, you
will play a vital role in ensuring that our guests' stays are nothing short of
extraordinary.
Responsibilities:
* Maintain immaculate cleanliness and
presentation of our distinctively designed rooms to exceed guest expectations.
* Execute thorough and efficient cleaning
procedures with meticulous attention to detail.
* Collaborate closely with fellow team members to
uphold our exceptional standards of service.
* Demonstrate a passion for delivering
unparalleled customer experiences, reflecting our commitment to excellence.
* Embrace the diversity of our room designs,
relishing the opportunity to engage with varied tasks throughout your day.
* Uphold the reputation of Firmdale Hotels
through your dedication to excellence in every aspect of your role.
What you Need:
* Ability to thrive in a fast-paced environment,
consistently delivering exceptional results under pressure.
* Keen eye for detail, ensuring that every room
is presented to perfection.
* Genuine enthusiasm for providing unparalleled
customer service, creating memorable experiences for our guests.
* Strong organizational and communication skills,
essential for seamless collaboration within our dynamic team.
* Proven ability to work harmoniously within a
team, contributing to a positive and supportive work environment.
What
We Offer:
* Competitive hourly rate of £15.50 to £17.00, inclusive of service charge.
* Access to Wagestream our
financial wellbeing app. Stream your accrued earnings before pay day,
benefit from everyday savings and real time financial coaching.
* Health cash
plan (including contributions towards dental, optical, alternative
and complementary therapies)
* Discounted cinema tickets,
gym membership, travel, retailers and restaurants
* Complimentary meals on shift
* Referral bonus scheme for
recommending top talent
* Flexible scheduling without
split shifts
* Dry cleaning service for
work attire and discounted personal dry cleaning
* Enhanced holiday allowance
based on length of serviceSeason ticket loan for
convenient commuting
* Ongoing training,
professional development, and fully funded English lessons
* Regular social events, team
activities, and fitness sessions
* Benefits like cycle to work
scheme and annual long service awards
* One allocated paid day per
year for volunteering work
* Exclusive discounts at
Design Hotels, staff sales, spa discounts, and product perks
* And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning
group of 11 luxury hotels and 10 bars and restaurants in London and New York.
World renowned for their unique interiors and exceptional service, the hotels
are trailblazers in hospitality and design.
We are delighted to have been recognised by the
hospitality and travel industries for the great work our teams have
achieved. To name a few of our recent awards and accolades:
* Proud winners of
The Times Best Places to Work for both 2024 and 2025
* The Kings Award for Enterprise 2024 for
outstanding contribution to International Trade
* Manager of the Year – Helle Jensen –
Cateys 2024
* Food & Beverage Manager of the
Year - Pedro Paulo - Hotel Cateys 2024
* Hotel Chef of the Year Finalist - Jamie
Atkinson - Hotel Cateys 2024
* Haymarket Hotel & The Soho Hotel –
One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
* Covent Garden Hotel – One AA Rosette for
Culinary Excellence 2025
* Dorset Square Hotel – AA Breakfast Award
2025
* Ham Yard Hotel, Covent Garden Hotel and
Haymarket Hotel – Two Michelin Keys 2024
* Charlotte Street Hotel, The Soho Hotel,
Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
* Ham Yard Hotel - two AA Rosettes for
Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA
Breakfast Award
* Dorset Square Hotel – One AA Rosette for
Culinary Excellence, The Potting Shed, 2024
* Warren Street Hotel - Travel &
Leisure ‘IT List’ best hotels in the world
* Whitby Hotel, Crosby Street and Warren
Street - Michelin keys
* Number Sixteen - Best Boutique Hotels in
London, The Times, 2024.
You can see a full list of our awards and accolades
here: https://www.firmdalehotels.com/b/awards-accolades/
Join us at
Number Sixteen Hotel and become part of a team that celebrates diversity,
creativity, and a shared commitment to excellence.
Firmdale Hotels
welcomes applicants from all backgrounds and is committed to an inclusive
workplace. Please let us know if you need adjustments during the recruitment
process.
In line with the Asylum and
Immigration Act 1996, we do require all applicants to have the eligibility to
live and work in the United Kingdom. Documentation will be required at
interview stage.