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Senior service planner

Inverness
Scottish Water
Service
Posted: 30 May
Offer description

Job Description

Every role at Scottish Water plays a vital part in making a difference for the people and environment of Scotland. From ensuring water flows seamlessly from reservoirs to taps to managing wastewater through treatment plants, our work impacts every corner of the nation.



Want to join us? We have a Senior Service Planner position in our Wastewater Risk and Lifecycle Planning team.



As part of the Environment, Planning, and Assurance Directorate, you'll have a key role in identifying and managing asset risks to support the delivery of customer-focused interventions. This role gives you the chance to work closely with key stakeholders across Scottish Water, ensuring your work gets the backing it needs.



Planning is critical in meeting our service commitments and to support more advanced and proactive wastewater management. Scottish Water is introducing smarter ways to monitor and manage wastewater systems, and our Strategy and Planning teams use data and insights to enable near and long-term investment planning, helping us address challenges such as growth, climate change, and resilience while mitigating future risks.



The purpose of this role is to ensure robust and resilient wastewater systems by understanding our wastewater asset base, managing service risks, determining and appraising asset management policies, conducting system analysis, and promoting sustainable interventions in line with our Sustainable Investment Decision Making (SIDM) aspirations.



Familiarity with wastewater services and knowledge of asset management is essential. This role also involves nurturing collaborative relationships with our capital delivery partners, setting clear expectations, and understanding service risks while building your capability to operate independently.



What You’ll Do



You’ll be responsible for understanding asset risk and performance across wastewater assets, determining the right policies for managing these assets, and ensuring interventions align with organisational objectives along with our long-term wastewater system planning strategies.



You’ll input to wastewater asset management policies ensuring we have the right policies for specific asset groups. You will also identify service risk and promote interventions that align with corporate risk and policy.



Teamwork is central to this role, and you’ll foster collaboration with project teams to deliver intended outcomes effectively as well as other colleagues across Scottish Water, including Wastewater Strategy and Flooding teams, and Wastewater Operations.



What You’ll Bring



We’re looking for someone with good knowledge of wastewater systems (treatment and network) in both strategic and operational contexts. A solid understanding of the current water regulatory framework would be beneficial. In this role, self-motivation, resourcefulness, and the ability to support others are essential. You’ll need a strong technical knowledge of wastewater assets, system planning processes, and risk management along with the ability to evaluate evidence, understand cause-and-effect relationships, and make informed decisions.



Strong communication and collaboration skills, coupled with experience in stakeholder management, are vital. Speaking with stakeholders will require confidence, clear communication and negotiation skills. You’ll also need to challenge and reach agreements in complex situations.



You will also need to be based within commuting distance from one of our offices in the Central Belt (Stepps, Edinburgh, Stirling or Dundee).



Looking out for you 



While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance.  



You’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community.



When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.   



For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), as well as life assurance. 



As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping.  



The not-so-small print   



This role will be a Grade 7. If you’re new to Scottish Water, you’ll join us on a starting salary of £41,000. Performance-driven pay progression would then allow you to move through the range to a maximum of £51,970.



If you’re interested in this role – or know someone who might be – we will be accepting applications until midnight on the 13th June 2025.



Job offers at Scottish Water are conditional. We’ll be able to confirm your start date once you pass our Pre-Employment Screening. This is done for us by a third party. We’ll ask for your permission before we initiate the checks.

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