Credit Controller
BCR/AK/31805
Birmingham, Jewellery Quarter
£25,000 + up to 20% bonus and benefits including Bupa Medical
Bell Cornwall Recruitment is excited to be supporting a long term client of ours as they seek a new Credit Controller for their accountancy team in Birmingham. This person will need to have excellent customer service skills, a great telephone manner and an ability to build constructive rapport with customers.
The Role:
1. Communicating with customers to ensure payments are made
2. Being organised and scheduling catch ups with any customers who are typically slow to pay
3. Reporting on the state of the debtor book, and escalating any high risk and large debts to managers
4. Communicating and setting up payment plans for customers unable to pay in full
The Ideal Credit Controller will have:
5. Excellent written and verbal communication skills
6. Experience in credit control or debt collection highly desirable
7. Strong numerical skills and a degree of financial literacy
8. Strong attention to detail, able to spot anomalies and raising issues
9. Excellent MS Office skills especially Excel