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Service manager - acute & emergency medicine-internal

Swansea
Swansea Bay University Health Board
Service manager
Posted: 2 October
Offer description

Job overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY SWANSEA BAY UNIVERSITY HEALTH BOARD

The Acute and Emergency Medicine Directorate at Morriston Hospital consists of relatively new and enthusiastic team of experienced managers and senior clinicians, taking Acute and Emergency care forward in line with the Health Board transformation goals.

We are looking for a service manager to work within the management team. You will be an NHS manager with a proven track record in delivering against business targets whilst retaining the patient at the centre of your decision making.

As an experienced, motivated and independently minded leader you will be able to act on your own initiative within agreed guidelines, adopting values led “can do” leadership style within a climate of change to implement and manage the plans and performance of the service group under the direction of the Directorate Manager. You will want to develop your own skills and will be passionate about supporting and developing others within your team.

Main duties of the job

On behalf of the Directorate Manager the post holder is responsible for the day to day operational issues within designated area of responsibility to ensure the Service Group delivers on its key targets & priorities in a safe, sustainable and effective environment.

This post supports the Directorate Manager and assists in the modernisation, planning and delivery of services within the Service Group.

Working for our organisation

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Detailed job description and main responsibilities

On behalf of the Divisional Manager take a management lead on the day to day delivery of operational clinical services. Ensuring that junior staff rotas are functional and support the delivery of modernisation targets.

Provide direct support to the Lead Clinicians in the management of demand for and supply of capacity on a day to day basis.

Manage Job Planning process for junior medical staff in ensuring that all options for service delivery are reviewed.

Support in developing/modernising services within designated areas of responsibility identifying and leading on specific projects.

On behalf of the Divisional Manager take an operational lead for efficiency within area of responsibility.

Act on own initiative to resolve capacity issues liaising with consultants and other departments to ensure current and future targets are met.

To support the Divisional Manager and clinicians in delivery of effective unscheduled care services and support patient flow.

Person specification

Qualifications

Essential criteria

1. Recognised qualification
2. Service improvement qualification

Knowledge / Experience

Essential criteria

3. Supervisory Experience
4. Evidence of effective operational management
5. Knowledge of change and development

Desirable criteria

6. Proven track record of effective operational delivery

Skills

Essential criteria

7. Full range of IT skills
8. Excellent communication organisational skills
9. Ability to manage, motivate and develop team working.
10. Ability to plan and prioritise
11. Excellent interpersonal and leadership qualities.

Desirable criteria

12. Highly developed leadership, motivation negotiation and consultation skills

Personal attributes

Essential criteria

13. Highly committed to the service
14. Ability to manage under pressure and multi task to achieve objectives
15. Good verbal and written skills

Desirable criteria

16. Ability to speak welsh

Employer certification / accreditation badges

Applicant requirements

Welsh language skills are desirable

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