Location: Birmingham Contract Duration: 6 weeks Daily Working Hours: Monday to Friday, 08:30 17:00 Day Rate: £150/day (inside IR35, via umbrella) Expenses: Mileage and parking claimable Scope of Work: This is a field-based, junior-level role providing basic break/fix support for HP and Lenovo laptops and desktops. The contractor will assist senior technicians with repairs and follow step-by-step instructions for simple tasks. Key Responsibilities: Attend designated sites to assist with laptop and desktop repairs, including reassembly under guidance Support troubleshooting, diagnostics, and maintenance of HP & Lenovo devices Use mobile app to manage service tickets: Collect and return parts daily Attend sites and assist with repairs Close tickets in the system Follow instructions from team leads or senior technicians for BIOS updates and branding Maintain safe working practices and report any issues to the support line Requirements: Basic understanding of laptops and desktops (HP/Lenovo preferred) Willingness to learn break/fix repairs under supervision Own vehicle and essential tools preferred Good time management and organisational skills Willingness to work across multiple sites Desirable: Previous experience in a deskside support or IT helpdesk role Familiarity with ticketing systems and mobile service apps