Varian is looking for a dedicated and adaptable Field Service Engineer (Hardware) to support Velindre Cancer Centre in Cardiff and its satellite site in Abergavenny. This full‐time, hands‑on role is critical to keep life‑saving radiotherapy systems operating at their best. You'll receive extensive training, work with cutting‑edge technology, and develop your career within a highly supportive UK service team – while helping patients every day.
What You’ll Be Doing
Technical Excellence
* Provide on‑site technical support, servicing, and maintenance of Varian hardware systems.
* Troubleshoot, repair, install, upgrade, and perform preventative maintenance on complex radiotherapy equipment, following established procedures and quality standards.
* Diagnose and resolve electrical, mechanical, and software issues on advanced accelerator systems.
Customer & Service Support
* Act as a trusted technical partner to clinical teams, building strong relationships through clear and professional communication.
* Support customers both on‑site and remotely via Varian's Helpdesk when not scheduled on‑site.
* Manage service cases efficiently while balancing planned maintenance, installations, and urgent call‑outs.
On‑Call & Coverage
* Participate in a 7‑day on‑call rota, including evenings and weekends, with appropriate shift allowances.
* Provide out‑of‑hours support as part of the UK‑wide service coverage model.
Learning & Development
* Travel across the UK for structured training, shadowing, and development with experienced Field Service Engineers (company car and travel allowance provided).
* Complete Varian training programmes on TrueBeam and Halcyon systems, progressing toward VMS HW Level II and Imaging Level II certifications.
Qualifications
* HNC/HND, Associate Degree, technical/vocational qualification, or military training in electronics (preferred).
* 2–5 years’ experience servicing complex electronic or electro‑mechanical systems.
* Strong working knowledge of:
* PC‑based systems and microcomputers
* High Voltage (HV) and Radio Frequency (RF) systems
* Electrical, mechanical, and software troubleshooting
Personal Attributes
* Flexible, reliable, and comfortable responding to urgent service needs.
* Able to work independently while collaborating closely with the wider UK service team.
* Strong time‑management and organisational skills.
* A genuine eagerness to learn and develop deep technical expertise in Varian systems.
Practical Requirements
* Must live within close proximity to one of the Velindre sites.
* Willingness to travel for training and development.
As an equal opportunity employer, we welcome applications from individuals with disabilities.
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