The Opportunity This is an exciting opportunity for a Senior Operations Manager (Audiovisual) to work for a successful global company based in Surrey. This is a strategic leadership role responsible for overseeing the operational, technical, and commercial aspects of audiovisual service delivery. This position drives operational excellence, ensures high-quality service standards, and fosters strong customer and supplier relationships. You will lead a team to deliver exceptional audiovisual solutions, maintain compliance with industry standards, and drive business growth through strategic contract management and process optimisation. Key Responsibilities:- Strategic Oversight: Develop and implement operational strategies to enhance service delivery, efficiency, and profitability in audiovisual operations. Team Leadership: Lead, mentor, and manage a team of service professionals, fostering a culture of collaboration, accountability, and high performance. Customer Relationship Management: Serve as the senior point of contact for key clients, ensuring exceptional service, addressing complex inquiries, and resolving escalated issues. Contract Management: Oversee the negotiation, drafting, and execution of high-value customer contracts, ensuring alignment with business objectives and compliance with terms. Supplier and Vendor Management: Build and maintain strategic relationships with key suppliers, ensuring optimal ...