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We are working with a Bristol-based market-leading developer of application software for the global healthcare insurance sector who have an immediate requirement for an experienced, forward-thinking Technical Services Consultant/DevOps Engineer with a strong DevOps/cloud hosting background.
This client-facing role will be predominantly home-based but with occasional travel to client sites in the UK and overseas, including the Bristol head office.
The role:
The Technical Services Consultant role encompasses two main activities: Technical Consulting for both on-premise and cloud clients, and Configuration, Deployment, and Technical Monitoring for their clients in the cloud.
Technical Consulting duties will include:
* Provide technical consultancy to clients and internal teams on deployment and software usage.
* Define the technical architecture for software integration within client and third-party ecosystems, including strategy, gap analysis, interface design, security, and software selection.
* Plan, implement, and manage data migration activities from existing systems.
* Define infrastructure architecture for on-premise and SaaS projects, covering hardware, network, and software requirements.
* Support pre-sales activities with enterprise architecture solutions.
* Participate in implementation projects, owning technical work streams and liaising with clients.
* Ensure smooth software releases and installations.
* Prepare documentation and present solutions to clients.
* Gather requirements for system enhancements and collaborate with development teams.
* Develop and maintain technical artifacts and improve internal and external support materials.
* Deliver monitoring tools to on-premise clients.
* Occasional travel to client sites, potentially overseas.
Cloud Technical Operations will include:
* Monitor cloud SaaS clients using company dashboards and alerts, responding to incidents.
* Analyze warnings to anticipate problems.
* Participate in provisioning infrastructure for new or existing clients.
* Deploy and configure the company's platform and releases in cloud environments.
* Configure monitoring tools and define acceptance criteria for new releases.
* Develop repeatable processes and tools for migrating clients to cloud services.
* Flexible working arrangements, including overnight or weekend on-call support.
The person:
A natural problem solver, you enjoy investigating, troubleshooting, and resolving issues. Ideally, your background includes software development or deployment, preferably in the financial or insurance sectors, with experience in:
* Requirements gathering and documentation.
* SaaS project delivery, including infrastructure, security, and compliance.
* Diagnosing issues in complex distributed architectures, hybrid cloud, messaging, and APIs.
* Implementing APIs and service-oriented architectures.
* Services installation and configuration on Microsoft/Linux servers.
* Data migration and system integration.
* Security best practices and data protection.
* Database systems like SQL Server and MongoDB.
* Client workshops and training.
* Implementing software in complex landscapes on-premise and SaaS.
Preferred skills/tools include:
* REST APIs, WCF, JSON, SOAP.
* PowerShell, IIS, Nginx.
* DevOps in Cloud environments.
* SQL scripting, message bus technologies, VMware, Virtual Apps, and Desktops.
In return, a competitive salary and benefits, remote working, and a friendly team await. If interested, please apply online with your CV.
Additional details:
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Information Technology
* Industries: Technology, Internet
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Location: Chippenham, England, United Kingdom. Posted 1 month ago.
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