We are looking for an experienced Credit Controller to join our team in London to support during a busy period. Our Credit Controllers are accountable for managing customer accounts; maintaining effective control in the collection of all income and revenue due to the Company from various sources and preparing a range of reports to support the wider Finance function and the Company. What you will get up to day to day control and collect all revenues due to the Company within agreed timescales resolving related queries as and when they arise; ensuring accuracy and completeness of data at all times. actively chase debt by liaising with customers by telephone and email to recover overdue debt up to the point of legal action in order to maintain/improve current debtor days KPI. liaise with solicitors and uploading debtors to their online portal where legal action has been agreed. maintain accurate and retrievable records for audit purposes by ensuring all communication is recorded on Netsuite. We are looking for someone who has Demonstrable experience working within a finance department, preferably within a customer focused service organisation. Demonstrable experience of credit control procedures, including verbal and written communication with customers, and a diligent, focused and professional approach to debt recovery. Ability to provide prompt dispute and query resolution whilst maintaining a high standard of customer service. A discrete, professional and confidential approach to financial matters and records Strong IT skills, in particular MS Office applications including Excel and Word. Sound knowledgeable and experience in the use of accountancy software. Some of the key responsibilities Liaise with Account Managers to follow up on purchase orders, discuss customer queries, subscription access etc. Conduct daily checks on bank statements to update reports for paid customers. Conduct a daily check of PCL application status via their portal, to update reports and Netsuite accordingly. Compile reports for attending weekly/monthly meetings to raise aged debts for escalation Generate standard AR reports via Netsuite to analyse debtor days and open invoices to assist with debt recovery. Provide a first class customer experience at all times. What you will get from Hubexo An attractive salary and benefits package 25 days leave plus bank holidays Take your Birthday off ½ day Christmas Shopping Day Working with a market leader on their mission to digitise the construction industry If this sounds like you then we would love to hear from you.